Professor of Sociology and Business Administration

Walter A. Haas School of Business

University of California-Berkeley
Student Services Bldg., #1900
Berkeley, CA 94720-1900

TEL: (510) 642-4295
FAX: (510) 642-2826
E-MAIL: cole@haas.berkeley.edu

CAN BE INTERVIEWED FOR: Print, TV

INTERVIEW LANGUAGES: English

SPECIALIZATIONS:

• BUSINESS, TRADE AND ECONOMICS
  business administration and management; comparative business management; manufacturing competitiveness; Japanese corporations in the US; labor relations; quality improvement, knowledge management; new venture formation in Japanese and US high tech sectors
• SOCIETY, CULTURE AND PSYCHOLOGY
  organizational decision-making; technology and social change

PROFESSIONAL EXPERIENCE:

Professor of Business Administration, Assistant Professor, Associate Professor, Professor, Department of Sociology, University of Michigan, 1967-90; Director, Center for Japanese Studies, 1974-77, 1979-82.

IN JAPAN: 1964-66, 1970, 1979, 1989 - research; repeated brief trips.

MAJOR PUBLICATIONS:

"Kaoru Ishikawa; Japanese Style Quality Control" Japan Labor Research Magazine (1998); "Special Issue on Knowledge and the Firm," California Management Review (vol. 40, 1998); "Learning from the Quality Movement: What Didi and Didn't Happen and Why?" California Management Review (vol. 41, 1998); Managing Quality Fads: How American Business Learned to Play the Quality Game, (Oxford University Press, 1999); "Japanese Quality Technology: Transferred and Transformed at Hewlett-Packard," Remade in America: Transplanting and Transforming Japanese Manufacturing Systems (Adler, Liker & Fruin, eds.) (Oxford University Press, 1998); Strategies for Learning: Small Group Activities in American, Japanese and Swedish Industry (University of California Press, 1989); "Economy and Culture: The Case of US-Japan Economic Relations," The US-Japanese Economic Relationship: Can it be Improved? (ed. Hayashi) (New York University Press, 1989); "Racial Factors in Site Location and Employment Patterns of Japanese Auto Firms in America," (with Deskins) California Management Review (Fall, 1988); "The Quality Revolution," Production and Operations Management (Winter, 1992).